6 Keys to Better Construction Communication

Effective communication is vital to the successful completion of any construction project. Good communication can improve teamwork and lead to better project collaboration. Conversely, poor communication can result in misunderstandings, delays, and issues down the road.

  1. Establish a Communication Chain of Command

On a construction site, it's vital to establish a chain of command for communication. A contract usually specifies the tasks that need to be assigned to certain roles. For example, an architect may have to coordinate between the owner and general contractor regarding various aspects of construction.

A project manager is responsible for communicating with all of the relevant stakeholders involved in a project - they include an entire range of individuals besides only those directly connected with the scope and schedule of your company's latest task. Therefore, it's important to not just "wing it" and instead make sure you're communicating effectively through either internal channels or by going through a Request For Information (RFIs). This allows other parties who were not previously mentioned as part of the contract documents to have a hand in making changes if need be and helps ensure that any information is being distributed promptly!

Make sure you have everything your team needs to get the job done. Get out of the country regularly; this is something we repeatedly hear from business owners that regret not doing it sooner!

  1. Choose the Right Communication Method for the Message

Communication is essential for the progress and success of projects. Therefore, it can be argued that the art of effective communication is a vital talent for project managers to possess. But what does that mean in practice? For example, is there a right time for sending an email or text message and a wrong one, or is it simply all about knowing how to say what needs to be told when it needs to be said?

Everyone needs to know what methods of communication are being used by the project team and stakeholders so that there can be no confusion about who is tasked with handling what aspect of the project. Suppose a different person does end up taking something more than expected. In that case, it's best to establish an approved system of tracking changes and doing follow-ups if necessary not to create any delays or disruptions with completing your projects.

  1. Be an Active Listener

Be an active listener. When engaging in oral communication, whether face-to-face or over the phone, try to open your mind and heart to what the speaker is trying to communicate from their perspective.

Take a note of key points but don't just transcribe every word they utter. Make notes on details that you might need clarification on. Make eye contact and provide nonverbal signals such as head nods to show that you are actively listening.

  1. Avoid Confusion, Be Clear and Concise

The best type of communication in a construction business is clear, concise, and unambiguous communication that people can immediately understand. Avoid using jargon or terms when you're sending out a message. Your Message should be focused and simple so your readers can quickly grasp what you have to say.

If you're working on a project associated with an architect, keep the details of one project separate from those of another so you don't find yourself confused later. The real challenge lies in conveying information as accurately as possible while writing very few words.

Being brief yet comprehensive with your construction communication takes practice, so make sure that you fully proofread any written correspondence before sending them to others to look for opportunities to edit without changing the meaning.

  1. Keep Written Communication Professional at All Times

Avoid using harsh language or profanity. Use only appropriate tone and labelling when sending an email. If emotions are running high, take 24 hours before sending that email so you can review and make any changes to your Message before sending. If a more immediate response is required, read the Message aloud to yourself or have someone else look at it to get a second opinion.

  1. Stick to the Facts

In the beginning, you'll often find yourself working on projects you've never done before. When this happens, it's easy to miss important processes vital to completing your project successfully. As a lesson learned, we suggest creating a template that outlines the steps you'll take from start to finish when collaborating with clients on trial projects to make sure this doesn't happen again.

Conclusion

If you have any questions about remodeling and construction, hit us up! Dominion Remodeling & Construction, Inc has general contractors cedar park tx, and remodeling contractors near me to help you out. 

Source URL:https://dominiongroupllc.com/commercial-services/


 

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